Our Services
Three Services, Carefully Defined
Each service at Orchid Advocates has a clear scope, a stated fee, and a defined outcome. We do not offer retainers or open-ended engagements.
Return HomeOur Methodology
How We Approach Every Matter
Every engagement at Orchid Advocates begins with listening. Before any document is reviewed or any letter drafted, we spend time understanding the client's situation as they experience it — not just the legal question, but the context around it.
We then set out, in writing, what the engagement will involve, what it will cost, and what the client can expect to receive at the end. Nothing begins until that outline has been agreed.
During the work, we communicate in plain language. If something is uncertain, we say so. If further steps may be warranted, we explain why — and then leave the decision entirely with the client.
Listen
Understand the situation in full before any advice is offered
Set Out
Confirm the scope, fee, and expected outcome in writing
Deliver
Complete the work and provide a written record of findings
Service 01
Pension Documentation Review
A patient review of the client's pension paperwork — old employment contracts, scheme booklets, CPF statements, beneficiary nomination forms, and correspondence — set out as a written summary that explains, in plain language, what each document is, how it bears on the client's position, and what, if anything, may be worth attending to.
The review is delivered as a printed folder so the client can read at home and return with questions at a follow-up session included in the fee.
CPF statements, scheme booklets, nomination forms all reviewed
Plain-English written summary delivered as a printed folder
Follow-up session included — questions welcome
Typical completion: 5–7 working days from document submission
Service 02
Quiet Negotiation in Pension Disputes
Where there is a disagreement with an employer, scheme administrator, or family member over pension entitlements, the firm conducts unhurried, written negotiation aimed at reaching a settled outcome. The work begins with a careful assessment of the client's standing.
The process proceeds through measured correspondence, and only moves to formal proceedings if the client wishes. Throughout, the client is kept fully informed and never pushed toward any particular course.
Initial written assessment of the client's legal standing
Measured correspondence with the other party
Client signs off on every letter before it is sent
No formal proceedings without explicit client instruction
Service 03
Lasting Power of Attorney with Pension Provisions
Drafting and registration of a Lasting Power of Attorney that includes thoughtful provisions for pension and CPF management should the client one day be unable to attend to these matters themselves.
The work includes a careful conversation about who might be appointed as donee, an explanation of the practical implications, and the preparation, witnessing, and registration of the instrument with the Office of the Public Guardian. Unhurried, with time built in for reflection.
Donee selection conversation included
Pension and CPF-specific provisions drafted
Witnessing and OPG registration coordinated
One-week reflection pause built into the process
Choosing the Right Service
Which Service Suits Your Situation?
| Your Situation | Documentation Review | Dispute Negotiation | LPA with Pension |
|---|---|---|---|
| You have pension documents you have never properly read | Best fit | — | — |
| An employer or scheme administrator disputes your entitlement | Useful starting point | Best fit | — |
| A family member's claim on your pension concerns you | Useful starting point | Best fit | — |
| You want to plan for the possibility of future incapacity | — | — | Best fit |
| You have an existing will and want to complement it | — | — | Best fit |
Not certain which applies? An introductory call at no charge is the sensible first step.
Standards
Technical & Professional Standards
Current Practising Certificates
All advocates hold current certificates issued by the Law Society of Singapore.
Secure Document Handling
Client documents are stored on encrypted systems and returned or destroyed at engagement close.
Professional Indemnity
Covered by professional indemnity insurance at levels appropriate to the work undertaken.
Written Engagement Letters
Every engagement is confirmed in a written letter before work begins. Scope and fee are stated clearly.
PDPA Compliance
Client data is handled in accordance with Singapore's Personal Data Protection Act 2012.
Bilingual Service
All services available in English and Mandarin to serve Singapore's diverse population.
Which service might help you?
A short introductory call — at no charge — is the right starting point if you are uncertain. We will listen, explain the options, and leave the decision with you.
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